Rising customer expectations demand exceptional #CX. But dismantling existing systems can disrupt operations. Avaya offers a solution: future-proof your experiences. We optimize what works, close gaps, and integrate cutting-edge #innovation (#AI, journey orchestration) to keep you ahead. Learn how we can elevate your business without disruption. https://bit.ly/425B7ry #ExperiencesThatMatter
Avaya
IT Services and IT Consulting
Morristown, New Jersey 393,136 followers
At Avaya we give our customers the freedom to take their business in the directions that benefit them most.
About us
At Avaya, we give our customers the freedom to take their business in the directions that benefit them most. We provide the paths for both customers and their employees where every moment big and small can drive in the moment, memorable experiences. The journey is theirs at the pace that makes sense for them with the innovation without disruption they need now and the solutions they can invest in the future.
- Website
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https://tinyurl.com/avayablogs
External link for Avaya
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- Morristown, New Jersey
- Type
- Privately Held
- Founded
- 2000
- Specialties
- Unified Communications, Contact Centers, Small & Midsize Business, Cloud Computing, Enterprise, UCaaS, CCaaS, and CPaaS
Locations
Employees at Avaya
Updates
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Generative AI is here, offering human-like conversations and a deeper understanding of customer issues. But how can you leverage it effectively? Here's why integration with conversational #AI is key: https://bit.ly/4ddpWlB #CX #ExperiencesThatMatter
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"The future belongs to companies who are loyalty leaders, embracing both #CX and #EX wholeheartedly. The experience economy is evolving - AI, agents’ roles, and customers’ needs will require all of us to innovate." - ML Maco #AvayaENGAGE
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"We set our sights on one core objective: to be the leading customer experience solution for the Enterprise." - Alan Masarek #AvayaENGAGE #CX #ExperiencesThatMatter
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Our commitment to partnerships is creating a stronger UC ecosystem for our customers. Industry analyst Zeus Kerravala analyzes Avaya's evolving strategy and its benefits in this UC Today article: https://bit.ly/44J76ig #AvayaENGAGE #ExperiencesThatMatter
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Avaya's Brian Baumgart wins BIG! Awarded IAUG's Services Award at #AvayaENGAGE! This recognition is well-deserved. #ExperiencesThatMatter
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Stay up-to-date on the latest news from #AvayaENGAGE! This week's No Jitter Midroll dives into new integrations with Calabrio, Inc., Alvaria, Inc., Afiniti & LivePerson, plus Avaya's "significant enhancements" to AXP. Read more: https://bit.ly/3UHMCCa #ExperiencesThatMatter #CX
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A huge thank you to all the amazing #AvayaENGAGE attendees, sponsors, and partners who joined us in Denver these past three days! We learned so much about the future of #CX together. We can't wait to see you in Las Vegas.
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Day 3 #AvayaENGAGE highlights!
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Keep the inspiration flowing! The #AvayaENGAGE virtual platform is still offering insightful breakout sessions. Sharpen your skills, gain new perspectives, and connect with industry leaders. Don't miss this opportunity to propel yourself forward! https://bit.ly/3QGYCSX #CX