Avaya Greater China

Avaya Greater China

Telecommunications

Experiences That Matter

About us

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter.

Website
https://www.avaya.com/cn/
Industry
Telecommunications
Company size
5,001-10,000 employees
Headquarters
Beijing, Hong Kong, Taiwan
Type
Public Company

Locations

Employees at Avaya Greater China

Updates

  • View organization page for Avaya Greater China, graphic

    279 followers

    At the recent Avaya China Partner Summit, we proudly announced FY24 China Partner Awards, recognizing our top partners’ outstanding contributions and achievements. Here’s a heartfelt congratulations to the winners! 🏆👍  - Icebreaking Project Award: UT-Huamao & Teamsun - Best Innovation Solution Award: Welljoint - Best Service Support Award: NSE - Best Customer Experience Award: Wilcom - Best Mid Market Partner Award: Netel - Best Ecological Partner Award: Qianxi - Best Collaboration Partner Award: PCS - Best Service Development Distributor: DC - Best Value-Added Distributor: CHIT

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    279 followers

    Fantastic to wrap up a successful Avaya China Partner Summit! The enthusiasm among our partners to help enterprises improve #CX, #EX #AX and business growth was clear to see, and deep discussions throughout the event confirmed that we’re fully able to address the diverse needs of our joint customers. 🚀✨

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    279 followers

    Excited to celebrate the Avaya Partner Award winners announced at our FY24 Hong Kong Partner Kick-off event! 🎉 A heartfelt thanks to all those who attended to hear about how we can help our joint customers improve customer experience, employee experience, and business growth. We look forward to seeing you again!♥️ #ExperiencesThatMatter Congratulations to: FY23 Top Distributor - CHINACOMM INTERNATIONAL LIMITED FY23 Highest Growth of The Year - SEN SPIRIT TECHNOLOGY LIMITED FY23 Services Partner of The Year - A-TEAMS GLOBAL LIMITED FY23 Innovative Partner of The Year - iTEL SOLUTIONS LIMITED  FY23 Unified Communications Project of The Year - UNICORN CLOUD SERVICES PTE LTD FY23 Contact Center Project of The Year - ITAPPS LIMITED FY23 Partner of The Year - HONG KONG TELECOMMUNICATIONS (HKT) LIMITED

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    279 followers

    Avaya #Taiwan recently hosted our FY24 Business Partner Kick-off meeting 🚀, bringing together numerous partners from across the ecosystem. The event featured insights into Avaya's latest product roadmap, providing valuable references through strategic and success stories. We also recognized the outstanding partners of the last year🏆. We’re looking forward to another fantastic year with our valued partners! 🤝 #ExperiencesThatMatter 

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  • View organization page for Avaya Greater China, graphic

    279 followers

    December 15, Avaya actively participated in the 2023 CCF China Photovoltaic Overseas Conference in Nanjing 🌐. The event successfully brought together over 200 leaders from the photovoltaic industry, CIOs, CTOs, and international market executives ✨. In the exhibition area, Avaya, in collaboration with our partner Brightel, showcased cutting-edge product and service capabilities, including global coverage, flexible expansion, security compliance, BYOC, and much more 🚀. Avaya is committed to delivering tailored and scenario-based communication and cloud solutions for enterprises, aiding them in their journey to the global market 🤝🌏. #avaya #overseasbusiness

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  • View organization page for Avaya Greater China, graphic

    279 followers

    ✨数字化时代,技术创新和迭代速度已经成为了企业的核心驱动力。不过在很多企业探寻的路径当中,创新与速度无法同步进行,业务中断让企业蒙受客户流失和收益下降的双重损失。💰 通过4大创新能力,和9大应用场景,💡Avaya 无中断创新将让企业的创新以自身节奏快速进行。🚀.   ✨In the digital era, technological innovation and iteration speed have become the core driving forces of enterprises. However Innovation and speed cannot be balanced simultaneously . Business interruptions result in dual losses—both customer loss and revenue decline💰. 💡 Avaya's solution encompasses four key innovation capabilities and addresses nine major application scenarios🎯. It will help enterprises innovate swiftly at their own pace without disruption🚀. Check the infographic for more information #Innovationwithoutdisruption #avaya #customerexperience

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  • View organization page for Avaya Greater China, graphic

    279 followers

    View organization page for Avaya APAC, graphic

    5,858 followers

    Our customer DHL Supply Chain is making it easier than ever for Singapore’s residents to access public services from multiple agencies.   Edmund Kao, general manager for contact center services, writes about the company’s continued digitalization, and how it was able to improve service levels, first contact resolution, agent quality, and customer satisfaction.   A key part of DHL’s contact center evolution is Avaya’s speech analytics and real-time agent assist capabilities. Edmund describes these as ‘digital sidekicks’ that support employees on every call and for every email.#ExperiencesThatMatter   Read about how DHL is innovating without disruption below.

    Serving Singapore’s citizens: how tech took DHL Contact Centre Services to new heights

    Petrus Albert Edmund K. on LinkedIn

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